Returns & Exchanges
At Harris Farm Markets, we are committed to providing you with the freshest seasonal produce and high-quality groceries. If any item does not meet your expectations, we offer a straightforward return and refund process to ensure your satisfaction.
Contact Customer Support
Reach out to our customer service team via our website or phone within 24 hours of receiving your delivery to report any issues with perishable or non-perishable goods.
Provide Proof of Purchase
Ensure you have your order number and digital tax invoice ready, as these are required to verify your transaction and initiate the return or credit process.
Submit Quality Photos
For quality concerns regarding fresh produce or chilled items, please provide clear photographs of the product and its packaging to help our team investigate the issue.
Receive Refund or Credit
Once your claim is validated, we will issue a refund to your original payment method or apply a credit to your Harris Farm account for use on your next shop.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing